Contact
Need help with a cart offer, a reward rule or your theme? Contact the Gosho Cart team. We also handle billing and privacy requests here.
Primary Support Channel
Email: support@gosho.app
Typical response time: within 2 business days.
Privacy and Data Requests
For privacy inquiries, customer-data requests, or compliance-related questions, use the same contact address:
To help us process requests quickly, include your shop domain and request context in your message.
What To Include In Your Email
- Your Shopify shop domain.
- The app area involved: cart setup, upsells, rules, analytics, or billing.
- A concise description of the issue or request and expected outcome.